Order
NXT Level sports nutrition
Do you have questions about your order? Below you can find the answers to the frequently asked questions. You can also find a lot of information about your order in the order and shipment confirmations you received from us after placing your order.
- Standard delivery in 10+ countries in Europe
- Free delivery above € 60
- Order before 18:00, shipped today
- Large range of products
- Best value for money
- Track & trace for all orders
- For all questions, feel free to contact us!
Delivery
NXT Level sports nutrition
Do you want to know when your parcel will be delivered? What are your delivery options? Check the questions and answers here below!
- Standard delivery in 10+ countries in Europe
- Free delivery above € 60
- Order before 18:00, shipped today
- Large range of products
- Best value for money
- Track & trace for all orders
- For all questions, feel free to contact us!
Payment
NXT Level sports nutrition
Whether you have questions about the different payment methods, the use of a discount code, a refund..: the answers can be found below!
- Standard delivery in 10+ countries in Europe
- Free delivery above € 60
- Order before 18:00, shipped today
- Large range of products
- Best value for money
- Track & trace for all orders
- For all questions, feel free to contact us!
Returns
NXT Level sports nutrition
Would you like to return an item, because you realized that maybe you don’t really need it? (Don’t worry: been there, done that.) It’s possible to return an item within 14 days after receiving your order if the item is complete, undamaged, in its original state and packaging, and in case of nutrition (supplements): unopened.
We want to process your returned item as quickly as possible. In order to do this, we kindly ask you to inform us about the item you returned in one of the following ways:
- Log into your account and go to My orders > *Click on the concerning order* > Return item(s). Here you can indicate which item(s) you are returning to us, what the reason for your return is and whether you would like to receive a refund or a replacement item; or
- Fill in our return form and add a physical copy inside of the package you would like to return.
On the outside of the package, please make sure to write the following return address:
NXT Level
Borchwerf 5
4704 RG Roosendaal
Netherlands
Bring the package with the items you would like to return to a post office and obtain a proof of postage. In (the rare) case your returned item gets lost in transit, you can use the proof to receive a refund or replacement.
- Standard delivery in 10+ countries in Europe
- Free delivery above € 60
- Order before 18:00, shipped today
- Large range of products
- Best value for money
- Track & trace for all orders
- For all questions, feel free to contact us!
Warranty
NXT Level sports nutrition
As a consumer, you have the right to receive a decent product, and we want to respect your rights as a consumer fully. Therefore, if you have received a product that is broken, damaged, incomplete, has an expired shelf life date, etc., you have the right to receive a replacement product free of charge. If this has happened to you, we deeply apologize and would like to ask you to contact our customer service as soon as possible. Please not that you don’t have to return the item in the aforementioned case.
- Standard delivery in 10+ countries in Europe
- Free delivery above € 60
- Order before 18:00, shipped today
- Large range of products
- Best value for money
- Track & trace for all orders
- For all questions, feel free to contact us!