Returns (free)

Is your order not quite what you expected? No problem: you can return it within 30 days of receipt, provided it is complete, undamaged and unopened.

Your right of return at a glance:

 

     Return period: 30 days

     Free returns: Yes, we cover the shipping costs

     Refund: Back in your account within 14 days

How it works 

  1. Request your free return label via our contact form and include your order number.
  2. Pack your items neatly — preferably in the original packaging
  3. Stick the label on your parcel and drop it off at the drop-off point
  4. We check your return and issue your refund.

Tip: Keep your proof of shipment in case something goes wrong during transit.

Need help?

Is there something wrong with your order or are you not satisfied? Contact our customer service.